Form requires newer version message but I already have the newest.

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we have whole stack of pdfs cause message come in adobe reader (i'm using 9.3.2). unfortunate thing our clients report problem being unable view our pdfs , causing sorts of confusion when try upgrade adobe reader instead of clicking cancel. create pdfs via acrobat designer , merge fields in jpdffields, has been working fine until last couple of months.

 

 

 

latest version.jpg

 

some clients telling adobe brings them plug-in finder page.

 

pluginfinder.jpg


could please point me in right direction? have already  submitted few of files pdfharmony report shows no  errors.

this doesn't problem of adobe reader. may problem of filled form.



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