Issues with Helvetica LT & Helvetica Neue LT - font missing when it isn't


hi there,

 

we've had onging issue crops in indesign.

 

some time ago having conflict issues leopard versions of helvetica , read best solution purchase new versions 'lt' in name. since doing haven't had issues - until past few months (can't remeber when first cropped sorry)

 

the issue have if 1 machine creates job contains either of these 2 'lt' fonts, indesign on other 2 machines think fonts missing. if font replaced on 1 of these other machines, other 2 think font missing when files opened - hope making sense.

 

we have 3x 10.5.8 machines running indesign cs4 6.0.5 , have helvetica lt , helvetica neue lt installed.

 

any appreciated.

 

cheers



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